Tel: (415) 738-8121

Booking & Cancellation Policy:

We charge only 50% of the total cost of the reservation at the time of booking, then the remaining 50% is charged 30 days prior to your arrival.

A one-time cleaning fee of $150 is charged on each reservation.

Payment is 100% refundable for cancellations made 60 days or more prior to your arrival date.

For cancellations with 30-60 days notice: at least 50% of the reservation will be refunded, up to 100% if we are able to rebook your dates.

For cancellations with less than 30 days notice: Your payment will be refunded to the extent that we are able to book the days you had reserved. We are often busy, so the chances of us getting another booking are good if we have a full 30 days notice; with a one week notice – not so much.

We will extend special consideration for any health, family emergencies, or severe weather issues when offering refunds on canceled reservations. Our $150 cleaning is fully refunded in the event of any cancellation.